Terms & Conditions


1, MAKING A PURCHASE

Ordering from this site could not be easier. Browse our site and when you find the programme(s) that you wish to buy click the "add to cart" button to put them into the shopping cart. After you have finished making your selections, click on "Checkout" and you will be asked to register on this site (if you have not already done so) by providing a few details which we will need to be able to satisfy your orders.

NOTE: Your order MUST be placed on our website, we do not accept telephone orders. We currently accept credit card payments through Paypal. You do not need a Paypal account to use this site but you can use your Paypal account if you have one.



2, CANCELLING AN ORDER

You have the right to cancel an order within 7 working days of delivery. You do not need to give us any reason for cancelling your order, nor will you have to pay any penalty.

To cancel an order, send an email to returns@rovers-programmes.co.uk detailing the items that you wish to return and follow the instructions in the email you receive back. Package the items securely and send them to us within seven working days of receiving them. We recommend that you use a recorded-delivery service.

Note that you will be responsible for the costs of returning the goods to us unless we delivered the item(s) to you in error. When we receive the goods we will refund either all or the relevant part of the purchase price for the item(s), provided that the goods in question are returned by you and received by us in the condition they were in when delivered to you.

If you do not return the goods delivered to you or do not pay the costs of delivery, we shall be entitled to deduct the direct costs of recovering the goods from the amount to be re-credited to you.